Rich tagging that colours every booking sheet with the context your team needs — from dietary flags to owner’s friends to "do not overcook the steak".
Tags turn silent history into signals every team member can act on.
A simple path from setup to shift, built on how real restaurants work.
Start with our defaults (VIP, Regular, Allergy) and add your own. Each tag gets a colour and icon.
eg. "Tag VIP when spend > £500" or "Tag Allergy when booking note contains gluten-free". Rules run as bookings land.
Tags appear on the timeline, the cover sheet and the guest profile — in the same colour, everywhere.
Filter reports and email lists by tag — see exactly which segments fill your books (and which don’t).
Still curious? The team replies within a few hours.
A guest database built for hospitality.
Beautiful email and SMS that land on time, in your tone of voice — from booking confirmations to reminders, re-books and birthday treats.
Automatic post-visit surveys that surface issues before they hit Google — and celebrate the wins before they get forgotten.
Create your free account today. No credit card required — and our concierge team migrates your existing data for free.