Guest CRM

Every guest, remembered.

A guest database built for hospitality. See every visit, preference, spend and staff note before the guest sits down — and turn first-timers into loyalists.

Unlimited profilesAutomatic mergingGDPR-ready
Last updated · 19 Apr 2026
Guest profile view
Visit history timeline

Hospitality that feels personal, at every cover.

Your floor team walks up to the table already knowing what matters.

A profile for every guest — merged across widget, walk-in and phone
Visit count, cover count and lifetime spend at a glance
Preferences, allergies and seating wishes that follow them across visits
Staff notes attached to each visit, not lost in a diary
Tags for VIPs, press, owners’ friends and more
Partners and companions linked to the same profile
Full GDPR controls: export, delete, consent audit
Search any guest in under a second, even with typos

A CRM that builds itself.

A simple path from setup to shift, built on how real restaurants work.

1

Bookings create profiles

Every new reservation generates or matches a profile. No manual entry. No duplicate cleanup.

2

Staff add colour

Hosts drop notes after service ("loved the 63° egg, allergic to shellfish") that stay with the guest forever.

3

The floor uses it nightly

Every cover sheet for the night lists profiles, notes and any VIP flags — briefed to your team in advance.

4

Marketing uses it weekly

Segment by spend, preferences, or last visit — send campaigns that actually bring guests back.

Guest profile · Chloe Bennett
Every visit, preference and note in one place — accessible to every team member who needs it.

Frequently asked questions

Still curious? The team replies within a few hours.

If you have one, we’ll import it for free on Pro. Otherwise, your database builds itself from your first booking.

Ready to try guest crm?

Create your free account today. No credit card required — and our concierge team migrates your existing data for free.

Guest profile view