Walk-in Management

Capture every table that walks in.

Seat walk-ins in seconds, attach them to guest profiles, and never lose a cover to a misplaced notebook. Every unplanned party becomes a measurable one.

Lightning-fast entryAuto-tied to guest DBNo paper lists
Last updated · 19 Apr 2026
Walk-in quick-seat modal
Party size keypad

Walk-ins, measured like bookings.

Every unplanned cover tracked — with the same profile, notes and history.

One-tap seat: choose party size, pick a table, done
Automatically creates or matches a guest profile
Captures contact details for follow-up bookings
Records walk-in cover count for reporting and forecasting
Flags regulars the instant they walk through the door
Tracks lost walk-ins when you’re fully booked
Syncs with the timeline so pacing stays honest
Optional deposit prompt for large unplanned parties

The fastest walk-in flow in hospitality.

A simple path from setup to shift, built on how real restaurants work.

1

Greet the guest

Open the quick-seat modal from any screen with a single keyboard shortcut or tap.

2

Choose size and table

The system suggests the best available table; accept, override or save to the waitlist in one motion.

3

Sit them down

Guest is added to the timeline, counted in your covers, and a profile is attached for future visits.

4

Follow up automatically

Email an optional booking link once they’ve left so first-timers turn into regulars.

Walk-ins — tonight at a glance
A unified view of booked guests and walk-ins so reporting always reflects reality.

Frequently asked questions

Still curious? The team replies within a few hours.

They count towards your real-world capacity on the floor plan, but they never eat into your online availability retroactively.

Ready to try walk-in management?

Create your free account today. No credit card required — and our concierge team migrates your existing data for free.

Walk-in quick-seat modal