Guest Communications

Confirmations that feel like you.

Beautiful email and SMS that land on time, in your tone of voice — from booking confirmations to reminders, re-books and birthday treats.

Your brand, fullyDeliverability-tunedMultilingual
Last updated · 19 Apr 2026
Email template designer
SMS reminder preview

Messages guests actually read.

Because nobody opens an email that says "do not reply".

Brand-matched templates — logo, colours, serif title, your voice
Email and SMS in one flow with unified tracking
Reminders at configurable times before service
Cancellation link one tap away, with feedback capture
Rebook prompts sent at the perfect moment
Birthday, anniversary and "we miss you" automations
Multilingual support — English, Spanish, French, Italian, German
High deliverability powered by our own sending domains

From stale to signature, in an afternoon.

A simple path from setup to shift, built on how real restaurants work.

1

Import your brand

Drop in your logo, colours and preferred fonts. Templates rebuild themselves to match.

2

Choose your cadence

Configure reminders, thank-yous and re-book prompts. Defaults are restaurant-tested, but every timing is yours to tune.

3

Write in your voice

Start from our templates (written by hospitality copywriters), or rewrite every word if you prefer.

4

Automate the thoughtful bits

Birthdays, anniversaries and first-visit thank-yous send themselves — quietly raising your NPS.

Email · booking confirmation
A confirmation email your guests might actually forward to a friend.

Frequently asked questions

Still curious? The team replies within a few hours.

Yes — Enterprise plans support custom sending domains with SPF, DKIM and DMARC pre-configured.

Ready to try guest communications?

Create your free account today. No credit card required — and our concierge team migrates your existing data for free.

Email template designer